Happily Blu In Cebu

It is such a refreshing feeling to have your expectations exceeded in a plethora of ways, seeing as many things, as of late, tend to swing toward the other end of the spectrum - horribly disappointed - and I'm glad the former was what happened when we checked in the Radisson Blu.

Ironically, it's the "small stuff" that leaves an impression.

I knew next to nothing about the hotel before Art and I arrived here, except the knowledge that it is part of a hotel chain worldwide. (I count that as a good thing because I have no preconceived notions or expectations.) When you enter the lobby, the sheer size can overwhelm even those who think they've "seen it all".

A welcome change from cluttered reception areas.

Even in reviews by foreigners in travel sites, part of their "have-to-mention" parts have to do with the enormity of space in the lobby, even by their standards/what they're used to. We spent the evening listening to live music at the lobby, feeling so much at ease with the spacious surroundings that after awhile, it seemed natural to just run back up to our room and take a much needed respite.

We were booked into a Superior Room but we were (luckily) upgraded into a Premier Room (and I was made aware that this was different from their Premier Suite). They have the label down pat, because it really was an experience that can be described as "premiere". I would gauge the room to be around 80 square meters, what with the different areas that were encompassed by one room.

We entered through a mirrored hallway that led into the living room.

You can be lazy here and stop apologizing for it.

The hues of the furniture and the general theme were agreeable to both of us, because we aren't fans of wild, crazy color schemes, and when you get to a hotel, the mindset is generally one of rest and relaxation. The general feel of this area will get you into shut-eye mode.

*Sigh* If you must work, here's the office area.

Right across the "living room" was the workspace, where there was a ready ethernet connection, and at this point, I need to applaud the fact that they had free in-room wifi. (Which was quite strong.) So whether you love your wires or value mobility, you can stay connected at Radisson Blu. Note to other hotels: Stop charging for wi-fi service. It will get you more customers if you make it complimentary, guaranteed.

Spoiled for choice in this area.

The "office area" leads into the door of the "master bedroom": there is a small hallway where the closet and cabinets are, luggage space, in-room safe before it opens up into the sleeping area and the bathroom.

Do you prefer a stable showerhead, one you can detach, or soak in a tub? All three choices are available for you. The same color theme - simple but rich hues - continue throughout the bathroom. The toilet is situated a little further (as if to keep the possible olfactory delights, uh, contained) in the farthest corner. One minus is the lack of a bidet, but which is no problem for us, because Art cannot travel anywhere without his beloved tabo.

I should make special mention of one fact that was much appreciated: there are two toilets in the Premier Room. I don't know if this is standard as well for the other choices, but it was such a boon to have this convenience.

The pillows - particularly the large one - were so soft, I felt my head was drowning the first time I laid on it. They thoughtfully placed electrical outlets by the side of the bed - both sides - with the light controls as well. (With the plethora of mobile gadgets these days, it was such a pleasure to not have to ask "why did they place the outlet behind the refrigerator?!?" just to charge any appliances.) One side had an iPod dock, as well as a digital clock. The flatscreen TV ensured maximum laziness, just in case the comfortable bed still doesn't do the trick.

After we checked out our room, we decided to do a tour of the other amenities. They had an asymmetrical swimming pool (with little bridges over the "smaller areas"), with a lifeguard on duty as well as an attendant to hand out towels to guests. We also saw a rather large fitness center that would make "professional" gyms bow their heads in shame. Art wanted to check out the spa services, and we were pleasantly surprised to learn that they had an in-house spa, although we were thrown by the prices (some of which were double the rates of the most expensive spas in Manila). Needless to say, to achieve peace of mind, we decided to forego any spa service.

Strolling the grounds at night is a cinch with the lighted paths.

This way, please.

One of the biggest conveniences the hotel offers is that it is next door to SM Cebu. I know my environmentally-minded friends will not approve of this as a plus, but for travelers, it is a practical godsend to have such a big "convenience store" right beside the hotel: in fact, there is a shaded walkway from the hotel to the mall for easy access of guests.

A hint of (delectable) things to come.

And for your dining needs, the in-house restaurant, Feria, does a marvelous job of keeping you satisfied. We had such a great experience (we took dinner and breakfast there) that I decided that it deserved a post all on its own.

(See: http://theguywithablog.blogspot.com/2012/10/the-joy-of-feria.html)

The amenities, facilities, dining experience and service all came together to provide an unmistakably satisfying stay. It rates as the best hotel experience in the country for me as of this point in time, which surprised even me. (I've made no secret in one of my previous posts which hotel used to occupy that position. But at half its' price, this is such an unbeatable way to recharge, away from the craziness of Manila.)

We were anything but blue in our stay at the Radisson Blu in Cebu. On the contrary, it managed to give us back much needed smiles borne out of a superb hotel experience.

We will be back.

Boracay, Less Traveled

As an avowed I'm-not-a-beach-person, I've never felt something was "lacking" for never having visited Boracay until 2010. Yes, the parties are legendary; yes, the bodies are way beyond smoking hot; yes, the beach and its' powdery white sands deserve their fame. But if not for Arthur's intervention, I probably would not have been there even as "late" as 2010.

It happened again this year: Arthur and his friends Joyce and Yen snagged a great deal at the Travel Expo last February 2012 and he surprised me when he said that we would be headed there again. Our slated dates were May 4 to 6 (I actually had to miss my company's outing also slated for May 4, but "prepaid" plus "booked in advance" means NO REFUNDS) and as I am writing this, we are waiting for everyone in our party (11 of us) to come together for dinner in one of the "paluto" places (markets to buy food and have them cooked your way) for a seafood feast.

I actually enjoyed the last time I was here, but an acquaintance of mine who knew of my trip had to brag about how she was in Boracay "before electricity!" (was constant) and that the Boracay I was so late in visiting (as per her time schedule) was "a waste", since "it's not innocent anymore", there are "too many people already", etc....in other words, her intent was to make my experience look bad and somehow "inferior" to her own.

Thank goodness her opinion isn't really one I value too highly. Or at all.

She was right about one thing, though: there seems to be too many warm bodies here. All at the same places, all sunbathing at the beach (duh), all clubbing the night away...you get the picture. (You may have actual pictures of what I'm referring to.) So it was a great pleasure that for this particular trip, we seemed to be going "offbeat" - that is, off the usual track that people usually schedule their trips here for.

For starters, we stayed at Boracay Terraces Resort, which was located at a portion of the beach that seemed so desolate relative to the frenzy of heightened activities that characterizes summers on this party island.

A place that demands you...relax.

Perfect.


We decided to hire a private van from the docks to the hotel because having 11 people in our party meant the van would be "ours" (no one else riding in it). The cooling provided by van's airconditioning system was badly needed, this being one of the hottest summers in the country. From the main road, we took a detour to a side street that would comfortably fit two tricycles in opposite directions. (Which gives you an idea of how "wide" the street is.) It stopped at the end of the road, where a large gate awaited us. When the guard ascertained we were hotel guests, he opened the gate.

I didn't say it out loud, but I was very relieved to see the hotel could be considered "semi-private". There were hammocks all around, some sunbeds, "housed" swings that could seat 6. The teenagers and kids in our group expressed dismay that (1) there was lumot (moss) at the beach and (2) we were situated "far" from where all the "action" is. You say potato...

After our check-in process (where we were provided welcome drinks, most certainly a welcome gesture given the heat), we proceeded to our rooms to get the lay of the land. The hotel was split and multi-leveled (think of rice terraces), and Art and I were assigned rooms on the second floor.

Waking up to this view in Boracay: priceless.

When we got in, we were (pleasantly) surprised to see the room open up to a large space, for both the bed and bathroom areas. Our bed was raised on a mini carpeted "platform", and the bed was made of wicker. The bedding linen was old but clean, and the pillows were adequate if you weren't a fussy sleeper. Paint was chipping on some walls, and we had a "fat" television set (as opposed to flat screen TVs). And wifi was complimentary, if a bit spotty at a few times.

The bathroom had a hanging area, many shelves, a bathtub and a shower area in addition to the toilet.

The bathtub reminded me of Joan Collins in Dynasty for some reason, where you had to take "a stair" to get to a tub that was, er, suited for two. A portion of the ceiling was stained, and while our airconditioning unit was extremely cool, Yen's room didn't have a satisfactory working cooling unit, so you win some, lose some, depending on which room you get assigned to.

I'd say this hotel needs updating and refurbishing in order to modernize its look and facilities (I was told that this property has almost two decades under its belt operating as a business in Boracay) and if it wants to be current and competitive with the newer, sleeker places that have sprouted up, it has to do this soon. Its strongest card is the location - away from the hustle and bustle. If you're like me, you will appreciate its solitude. And yes, I know I usually have the "minority report", so the kids' reactions to the place upon sight was totally understandable and expected: Where are the parties?!? Where my hommies?!? (Excuse me while I scour my tongue, I am fond of using "are" in my sentences.)

More on the next post.

Easter Sunday In An Idyllic Oasis

For those who have long known Manila's beguiling charm once Holy Week comes around (read: practically empty and traffic free), it becomes a chance to savor things, places and foods that you normally would dismiss doing or visiting due to stress, deadlines and crowds.

Art and I found ourselves on a serial hotel field trip, which ended at a stay in one of Manila's most well-known hotel properties, equally famous for their service and amenities: the Makati Shangri-la Hotel. (MSH)

(Courtesy of philippinesheartofasia.ph)

A chronological listing of the details of a superb experience we had will follow, in relation to what we have experienced in other hotels of a similar class rating.(the cons will also be written about here.)

(1) Nobody likes the security measures encountered in Manila malls, hotels and government places, but given the latest crime news, it seems an absolute necessity to have them. MSH tries to make it a little bearable: They have a designated driveway (a snakelike one) that can accommodate more cars than the usual hotel driveways, a dedicated roofed area for both vehicle and security personnel, and more than ample parking spaces for the cars to park (prompting Art to liken the area as a mall parking lot).

(2) At least 5 counters waiting to serve you in the reception area, fully manned. Or should I say, wo-manned, as all the receptionists are female. A welcome change since some hotels have only two or three counters, not always fully staffed, and given a high volume of stress to deal with (owing to having only 2 counters to handle guests) end up with a not so pleasant experience.

(3) Opulent and grand displays, fixtures and designs abound throughout the hotel lobby, in contrast to other places that greet you with a reception desk, a small seating area then the elevators for a lobby. A particular scent also permeated throughout, something we forgot to ask about. It was pleasant and not too thick or cloying.

(Courtesy of shangri-la.com)

(4) 7 elevators to whisk you to your rooms. (In other hotels, you have to contend with just 3 elevators across more than 30 floors.)

(5) The room we got was not terribly big, and in fact, it was smaller than what we were used to, given the rates for this hotel. But the fine details, luxurious feel and something else (coming in number 7) more than made up for the seeming lack of real estate space.

(6) The things to do in the hotel are myriad - swimming, having a steam bath, working out, playing tennis - and always with great facilities and amenities (although Art wasn't too impressed with the pool area). We actually spent most of Saturday lounging around the pool - well, I did, Art really utilized the pool fully, and we met some friends there as well - until it was almost about to close. The amount of people in the pool area really made it clear that people were on vacation mode (Black Saturday), but as dinner time came along, it became much better for my slight case of agoraphobia.

(7) The sleep quality is the number one draw card for MSH. After the deep slumber I was able to achieve and waking up late (by my standards) on Easter Sunday, I was thoroughly convinced that those pillows must have been made by angels or extra-terrestrials. It was the best sleep experience I have ever had in any hotel, bar none. The many pillows and the rich linens completed this slumber success, along with temperature control and the sound deadening quality of the walls.

(8) Nothing too significant about the bathroom, I've actually stayed in other places with grander looking and more spacious bathrooms (and at a fraction of the cost), but I hear that those staying in the Club floor get a different experience in this department, so this could be an issue of economics.

(9) The Easter Sunday breakfast buffet at Circles needs no explaining, as anyone familiar with Manila's dining scene has most certainly heard of this place for excessive gastronomic adventures. We both decided to have lighter fare, and feel much better seeing the frenzy that people were engaged in scouring for their next food find in Circles. I found walnuts and happily munched away at them with ripened mangoes (well, some were a little sour) for my dessert.

(Courtesy of agoda.com)

(10) Late check out until 3PM. Another reason that needs no explaining.

I fear my experience at other hotels will now feel intrinsically lacking from this point forward, knowing what it means to have hospitality perfection and exceptional service personified by the staff of Makati Shangri-la Hotel. It is rather difficult to attain this sought-after position in a country that can rival Thailand for their moniker of "Land of Smiles" and where we are considered a generally happy people, but Makati Shangri-la proves that when the service is great and the facilities and amenities are topnotch, there is very little to improve upon on the way to hotel perfection.

One Christmas At Oakwood: Finale

(Last of three parts.)

It was around 15 minutes from my phone call before the manager on duty came up to our room.

He introduced himself and apologized profusely for everything that has happened. (He was already briefed about the initial "events" and the expression on my face must have tipped him off on how to respond.) I told him, "You know, I might have let it slide if this was a three star, maybe on a four star establishment...but, Oakwood is supposed to be a five star place, yes?"

"That's right."

"Then everything that has happened so far seems to be a manual on how not to run a five star serviced apartment. That's where I'm coming from. One infraction is memorable for the wrong reasons, but one after the other...I'm already expecting the entire stay to be a disaster."

"Please allow us to make it up to you. As we speak, I am currently having a room on the 23rd floor tidied up so that if you choose, you can move up to the higher floor, which is what you requested with our reservations agent."

"That's the other thing. If your people cannot make it happen, they should not say things like "I'm on top of it" and "I'll see to it personally". It just sets up for a forgettable experience, and I'm sure I don't have to tell you, in the hospitality industry, it's all about how one feels from start to finish."

"I completely agree, Mr. Ramirez. Please allow me to personally ensure that everything will be smooth sailing from here on out. I will head down to make sure that the room on the 23rd is ready, then I will call again to ask if you would like to transfer."

"Please understand that I don't want something more than what I requested. As _______ explained to me, since this is a Deal Grocer coupon stay, the highest floor allowed would only be the 18th floor. It would have been nice if he could have managed it from his end to begin with."

Art then hollers from the bedroom: "Just take the offer."

The manager left, and promptly called back in about 10 minutes, and asked if we would like to transfer. I said yes, and a porter appeared soon at our door to fetch our bags. (Which we didn't need anyway, as we had only one bag each.) The manager was also there to personally bring us to our new accommodations on the 23rd floor.

Here's the thing: The room looked exactly identical, in terms of furniture, placement, space usage. In fact, we noticed because the room on the 23rd floor was broken in a different way to accommodate a better view, the room seemed a little smaller. Art and I looked at each other, and we said almost simultaneously, "I think we'll just go back to the original room." (So, Deal Grocer buyers were not really missing that much - or at all - by being assigned the lower floors.)

The feature I think I liked best was this:

A TV in front of a bathtub. Best idea for total relaxation - and a recipe for pruned skin.

The dark hues of the furniture conveyed a strange mix of warmth and formality at the same time. I personally adored the way the room was designed: Neatly laid out into 4 blocks - the kitchen area when you entered, the living room and work area after that, then inside the bedroom, which lead into the bathroom with the bathtub, your own steam bath as well, and a closet. (We never did get to use the in-room steam bath, as the control instructions weren't too clear, and we might end up setting something ablaze.)

Art really lightened up with the kitchen, as there was a dishwasher and a touchscreen stove. (And he really does like cooking - like being an understatement.) We also discovered that even the most powerful dishwashers won't clean up every square inch of your plates and utensils, sadly. (Nothing beats manual, hard labor.)

Beddings and linens provided were very comfortable, although the assortment of pillows (I think there were 6) is not something I fancy, but that's really more a matter of personal taste. And the bed was of the  Goldilocks variety - just right on the hardness-softness scale.

Someone from Guest Services also called, apologizing for the train wrecks we experienced along the way and also sent up a platter of fruits and champagne as peace offerings. (As I mentioned to the duty manager, on the strength of their amenities and actual accommodations, I would be the first to recommend it to anyone. On a physical basis, you'd be hard pressed to find something to complain about. And the room we had was almost twice the size of other 5 star hotel rooms.)

We went to the Oakroom in the morning for breakfast, which was included in the price we paid. An odd choice for a breakfast menu was the sausage, beef and liver skewer, which would probably be best paired with beer. (And not to mention, I don't take liver.)

I missed out on the risotto - another unusual breakfast item - as they only served it for one round in the buffet, and once it was finished, they replaced it with noodles or some other rice dish. I was happily munching away on the salmon (personal favorite) and a potato dish halfway between a croquette and mashed potato. (That was good.) Juices were overflowing, and the caffeine addicts will love the selection: You could have latte, Amerciano, espresso and a whole lot of other options, instead of just "Cream and Sugar or Black?" which I've come to expect from hotel chains.

Art wanted to go to the pool and I wanted to really maximize my relaxation time (read: stay motionless) so I stayed by one of the poolbeds, while he swam.

(Photo courtesy of wayph.com)

One of the best looking pool areas I've ever seen in Manila. It was a peach to just laze around by the poolside. The pool itself is not very deep nor big, but you can do laps so it serves its purpose.

We requested for a late check out time (Art wanted to make full use of the other facilities like the sauna) and this time we were granted the request, until 1PM. (Normal check out time was at 12NN.) I had dozed off because of where I was (the pool had the words CALM AND SERENE written all over it) and before I knew it, it was already 12:40PM. When I got up to the room, it was back to service reality: I was locked out of the room. I had to go to the lobby in my bathrobe to have the card key "fixed". Either someone didn't figure telling the front desk about our late check out time, or they never bothered adjusting the time my key would be valid.

I think Oakwood still needs to work on their communication with people who take the calls of their guests and the people who are expected to deliver their guests' requests. They are not really a "hotel" per se (as mentioned, they identify themselves as a serviced apartment) but when you slap on the label of "five star", expectations are at their highest. (I'm not counting the 7 star luxury hotel in the Middle East...speaking of which, is there a "6 star" hotel, then?) On the basis of the place's physical attributes alone, I would gladly spread the word myself that they have that area covered in spades.

But service counts more, especially in a service intensive trade like the hospitality industry.

It spells the difference between  a magical moment to be relived at the soonest time possible, or a bad cocktail party story.





Oakwood Premier Joy-Nostalg Center Manila
17 ADB Avenue, Oritgas Center,
Pasig, Metro Manila
1.877.388.9765

The Oakwood Christmas

There's certainly a first for everything.

Take for example, our Christmas stay at Oakwood Manila. This is the first time we were told that a hotel - or serviced apartment, which is what Oakwood identifies itself as, a five star one - had no parking spaces available - and we were registered to check in. (We had to scour the surrounding area for a secure parking lot. The open space beside the hotel got a lot of business on December 24 and 25.)

We only found out they had no parking space there and then because we were queuing for valet parking (which we are used to from  other hotels), and the first hammer falls: The hotel staff assigned at the driveway stopped us just as we were about to ascend to the hotel driveway (a short one), asked us to move back for no apparent reason, then we had to wait about a minute because another car came from around the bend and he let the other car, inexplicably, cut in line.

And to those of you who know me, you know how anal I can get about people following their place in lines. (Maybe I shall regale everyone with the MRT incident in a future post.)

It turned out, I didn't have to do any talking. Art went down and reprimanded the attendant for letting the other car go first. (And the attendant could not explain sufficiently why we had to give up our place in line.)

We haven't entered the lobby yet and we already had two strikes. (Queue Cut In and No Parking.)

Since I did not get a call or email back from the reservations agent about my requested early check-in time (when I was told he was "on top of it"), I assumed that we would go through the normal process, and their standard check in time at Oakwood was 3PM. (Rather late, I must say.)

There were about three people in front of my line (and there were 4 lines to the reception desk), so I could hear the receiving staff assigning room numbers to the other guests. I could make out one billeted at the 19th floor, another at the 23rd floor, and a family at the 20th. I thought to myself that with my request for a higher floor, I would be at least around the vicinity of the rooms I heard made out to the other guests in line before me.

"Welcome, Mr. Ramirez." A perky staff greets me when it was my turn, and I handed to her my Deal Grocer coupon. "You will be billeted at the 15th floor."

This was what I was emailing back and forth with the reservations agent for, two months before? A room on the 15th floor, when all around me, everyone was getting the 19th, 20th and 23rd floor? I asked to see the reservations agent who told me that he would see to my requests.

The agent comes out from the back office. "Hi, Mr. Ramirez."

"Hi, _________. I'm very disappointed. One, you did not get back to me on my request for an earlier check in time, which you said you would do on the day itself - today - and I emailed you about this three times at least."

"Sir, I really couldn't give you a specific time until today."

:And here I am checking in at 3PM because you did not advise me whatsoever, even just to say that you could not grant an earlier check-in time. Two, I also asked for a room on a higher floor...We had various email exchanges about this, and you said you had posted a note at the "front" so that the staff on duty could give me my request, and that you would "see to it personally". I find myself at the 15th floor, while everyone else is on the 19th, 20th, 23rd floor."

"Sir, for the promotion price, the highest floor we can accommodate you is the 18th floor."

"Which you did not give. The reason I emailed you and contacted you as soon as I purchased the coupon was so that I would be in line for my requests to be entertained. Did all these other people also email you?"

"No, sir."

"That's my point. There was no point in me emailing you back and forth with specific requests because you would have just assigned me a room that was available at the time of my queue, and I had to queue at 3PM because I did not get any word from you about the earlier check in time, which you said you would advise me on."

"OK, sir." He talks to the front desk staff. "We can move you to the 18th floor, but you'll need to wait another 30 minutes to an hour as we get the room ready first."

At which point I was so drained with the "welcome" I was experiencing so far, so I said "Never mind. We'll take the room at the lower floor. Never mind that none of the requests I made were given at the slightest."

"OK, sir. We tried our best."

"That's your best? Then I guess that says it clearly, then."

"OK, sir."

"Stop saying OK, because I am not having an OK experience from the time our car pulled up your driveway."

Art then reminded me to not let the incident mar the entire experience, and since we saw pictures beforehand of how the place looked, we were at least assured that we could have a restful respite ahead in tasteful surroundings.

Oakwood wasn't done. This was what greeted us when we got up to our assigned room.

(My apologies for the quality of the shot, as I had to quickly use my phone camera to capture this.)

Yes, the door of our room was open, and for a moment we thought we had the wrong number on our card. We checked it again, and it was correct. So I stepped in closer to get a better shot of what greeted us in our room.

There was a ladder propped up against the sink, and a paper bag with papers, light fixtures, and I failed to get a shot of it, but beside the brown bag, there were light fixtures lying around on the floor also.

Which meant someone from maintenance was probably fixing up some problem and decided to leave his things there. Or he wasn't done fixing. Or housekeeping wasn't informed that people were checking in on December 24. (Very plausible. Not.)

We quickly went inside and started to "inspect" what other things were out of place. I didn't get a chance to take a photo of the drawer that was also open in the bathroom - normally everything should be in its place, cabinets closed, bed neatly folded, not a chair or table in a wayward pattern.

I immediately also called the front desk to inform them what greeted us upon entering the room. By this point, I'm sure they must have labeled me "a complainer" and the girl who answered was apologetic, and said that the manager on duty would be right up to see to things personally.

Should I be charitable in this season of giving, given our "welcome"?

(To be continued in the next post.)

One Christmas At Oakwood: Prelude

Having heard of positively glowing reviews from travel sites, word of mouth recommendations, and internet articles, I was rather thrilled when Deal Grocer (so far, my favorite online shopping site for great deals) posted a fantastic offer for a stay at Oakwood Manila, at the Joy-Nostalg Center (I didn't get a chance to inquire about the unusual building name) in Ortigas, Pasig, at a price that was around 40% off the usual rack rate.

(Photo courtesy of asiarooms.com)

I quickly read the "fine print" to see which dates would be blocked off as "not redeemable" and they only disallowed the use of the coupon on New Year's Eve and New Year's Day. I quickly called the hotel to verify if Art and I could book a room on Christmas Eve, to which the operator responded in the affirmative, and I proceeded to purchase the deal online.

I then emailed the hotel to secure a written reservation. (I like it when things are documented, and if there's one thing I've learned from traveling for some time now, you have to have everything printed, otherwise, the establishment can claim anything - and refuse everything as well.) I also requested the highest floor possible for the deal, and if we could have a room that wasn't facing a back alley or wall. (It happened twice in a 4 star hotel.)

The respondent, a reservations agent, was very helpful, and said that all my requests will be most likely granted, seeing as how I corresponded with the hotel so early (almost 2 months from the date we intended to stay). I also requested an early check in time to avoid the rush that was expected at a time like Christmas. I was assured that I would "on top priority".

A few days before we were to check in, I emailed the same agent again to ask what time we could be accomodated. He informed me that he could not give me a time until the date itself but that he was "on top of it" and would "see to the matter personally".

The beginning of the end. Or at least a descent into a cacophony of mishaps.

(To be continued in the next post.)